We involve our consultants directly in the sales process for potential customers. We see this is a win-win situation. The customers get to talk first-hand with our experts from the field and get an honest picture of the solution from the get-go. This way we keep the scope and possibilities of the project realistic.
Although our consultants have to step a little out of their comfort zone (given they are not your average salesperson), it is a great opportunity for them to see as many different operations as possible. For them, it is refreshing to see what challenges other customers are facing and a perfect chance to share their extensive experience with others. In return, this gives them new impulses for their daily project work.
How does your company handle pre-sales? 💡
